Customer support used to mean a face-to-face conversation with a
customer, or a phone call. Today, technology has changed how we approach
customer support. It now encompasses the internet, websites, webchats,
and even smart phone apps. The customer experience begins long before
the purchase is made.
With our Customer Support workshop, your participants will discover
the new opportunities in customer support services via the internet, but
also how to use these opportunities to their advantage.